Shipping Information
Shipping Rates & Delivery
✨ FREE SHIPPING on orders over $59!
Enjoy complimentary shipping when you spend $59 or more.
Standard Shipping
- Orders under $59:$7.99
- Delivery time:5-15 business days
- Coverage:Worldwide
Express Shipping
- Rate:$19.99
- Delivery time:2-5 business days
- Coverage:Select regions
Order Processing
Processing Time: Orders are typically processed within 1-2 business days.
During peak seasons or promotional periods, processing may take an additional 1-2 days.
You will receive an email confirmation once your order has been shipped with tracking information.
Delivery Address
Important: Please ensure your shipping address is correct and complete.
- Include apartment/suite numbers if applicable
- Provide a valid phone number for delivery updates
- Double-check postal/ZIP codes for accuracy
- Include any special delivery instructions
For address corrections after placing an order, please contact us immediately at [email protected]
Eco-Friendly Packaging
We are committed to sustainable packaging practices:
- Items are consolidated to reduce packaging waste
- Recyclable and biodegradable materials used whenever possible
- Minimal packaging while ensuring product safety
- Reusable packaging options available upon request
International Shipping
Customs & Duties
International shipments are sent Delivery Duty Unpaid (DDU).
- Customers are responsible for any customs duties, taxes, or fees
- These charges are determined by your local customs office
- Fees are separate from shipping charges and collected upon delivery
- We cannot predict or control customs charges
Restricted Destinations
We currently cannot ship to P.O. boxes, APO/FPO addresses, or certain restricted countries. Please check during checkout if your destination is available.
Order Tracking
Once your order ships, you'll receive:
- Email confirmation with tracking number
- Direct link to track your package
- Estimated delivery date
- SMS updates (if opted in)
Track your order anytime by logging into your account or using the tracking number provided.
Returns & Exchanges
We offer a 30-day return policy for most items. For detailed information about returns and exchanges, please visit our Returns Policy page.
- Items must be unworn, unwashed, and in original condition
- Return shipping labels available for domestic orders
- Refunds processed within 5-7 business days of receipt
Need Help?
Our customer service team is here to help with any shipping questions or concerns.
Frequently Asked Questions
When will my order ship?
Orders typically ship within 1-2 business days. During sales or holidays, please allow an extra 1-2 days.
Can I change my shipping address?
Yes, if your order hasn't shipped yet. Contact us immediately at [email protected] with your order number.
Do you ship internationally?
Yes! We ship worldwide. International customers are responsible for any customs duties or taxes.
My package shows delivered but I haven't received it
First, check with neighbors or building management. If still not found, contact us within 48 hours of delivery confirmation.